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Jadu launches 'Universe Continuum CMS' - delivers customers over £1.2m in savings each year


Fran Collingham
Assistant Director, Communications, Coventry City Council

Lisa Commane
Assistant Director ICT, Transformation and Customer Services, Coventry City Council

Matt Culpin & Suraj Kika
Jadu PR and Marketing



Continuous Delivery Info Graphic
Continuous Delivery Info Graphic
Martin Reeves Coventry City Council CEO
Martin Reeves Coventry City Council CEO
Coventry City Council
Coventry City Council

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Interview with Martin Reeves, CEO of Coventry City Council

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Core Facts

  • Coventry City Council, a Jadu Universe Continuum CMS user, has backed the moved to Continuous Delivery along with the DCLG (UK Government Department for Communities and Local Government)
  • Coventry City Council is reducing the cost of updating its website software by up to 70% ahead of the launch of its new customer portal which is set to drive more residents online over the coming year.
  • No more huge upgrades or upgrade costs to enterprise software
  • Saves over £1.2m in costs each year across Jadu customers in the UK Public Sector alone
  • Removes the engineering time and project management required to perform large system upgrades saving time and cost
  • Customers get new features as they are implemented, every 2 weeks, rather than waiting years between releases
  • The software is modernised and iterated much faster
  • Security updates are released as they become available, essential in today's cyber crime climate
  • Quality, stability and reliability are significantly increased
  • If all enterprise software firms did the same, the savings to the Public Sector would be profound


Martin Reeves, Chief Executive Officer, Coventry City Council:
“Local Authorities need to keep ahead of the digital curve. It is essential our web platforms can stay up to date in order to meet our customers' needs to access council services online. We are really pleased that Jadu have innovated with much faster updates and continuous improvement in support of the Council’s digital strategy and desire to be more Agile.

Julian Bowrey, Deputy Director Corporate & Digital Communications, Department for Communities and Local Government (DCLG):
“This is really exciting news. At our recent Local Digital Trends event Jadu and other suppliers supporting the programme were very keen to do more to help local government meet a challenging future by using digital more effectively.

“I am delighted to see Jadu showing such great leadership, helping to move local government on faster and further. And I will be interested to see whether other suppliers pick up the gauntlet that Jadu has thrown down!”

Suraj Kika, Chief Executive Officer of Jadu:
“In the last 12 months, Jadu has made substantial changes to our business and our culture. We’ve moved entirely to Agile with self-managing teams running products. Now teams develop, release and support their products which has led to huge innovation, stronger product strategy and most importantly customer happiness. We can keep customers completely up to date with the latest feature releases measured in days now instead of years. We’ve seen the last of huge system upgrades.”

Sarah Backhouse, Senior Engineer and Product Owner, Jadu:
“We are working to fully automate releases. Modern software-as-a-service web apps update themselves regularly and it’s high time enterprise software started doing the same. Customers can no longer wait long periods for major versions and tolerate the expensive process of upgrade.”

Boilerplate Statements

Jadu, a global web experience management company has announced that it has reinvented the release cycle for its ‘Universe’ platform of web content management (Jadu CMS) and data capture (Jadu XFP) enterprise tools, popular in Government and Higher Education. This move removes the need for customers to upgrade their software and bear costs of migration. Jadu will now ship updates to its software platform every 2 weeks using Continuous Delivery.

Jadu have implemented Continuous Delivery so there are no major upgrades, ever - just continuous releases every TWO weeks. Using Agile and Scrum in product development, the Jadu Engineering team have saved their customers millions in upgrade and maintenance costs - by removing upgrades to enterprise web CMS software, forever. Customer can enjoy new features and security enhancements with regular releases that do not disrupt everyday business on their websites.

Jadu is a leading global provider of Web Experience Management software and Digital Services, specialising in CMS, Forms, Case Management and Mobile for enterprise websites, intranets and online transactional systems. With offices in the UK, North America and Australia, Jadu powers hundreds of government, education and private sector organisations across the world and is a leading innovator in providing customers with the tools and services needed to simplify and empower the multi-channel web publishing and management process.

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